Why should we choose The Chair Cover Hire Company?
A Family run business combining high quality products with very competitive pricing, reliability and excellent customer service The Chair Cover Hire Company feel that we offer the complete package for every customer.
When should we book The Chair Cover Hire Company?
We advise customers to book as early as possible to secure the services of The Chair Cover Hire Company for you special event; we will try our best to accommodate late bookings wherever possible.
What makes The Chair Cover Hire Company's products different from the competition?
All of our products have been sourced with quality in mind, our chair covers are made from a high quality poly cotton mix that we feel adds an extra touch of elegance to the overall finish.
What sash colours are available?
We have a wide selection of colours available; please see the 'chair cover style' section on our website for the most popular suggestions. If there is a colour you would like and is not listed please contact us we will endeavour to source it for you.
Will The Chair Cover Hire Company fit the covers or do we need to fit the covers ourselves?
The Chair Cover Hire Company will deliver and dress every chair ensuring a perfect bow every time. We will liaise directly with your venue to arrange a suitable arrival time ensuring all chairs are fully dressed in plenty of time before your event starts.
Are we required to pay a damage deposit?
Yes, a £100 Loss or Damage deposit is required, which will be refunded once all hired goods have been returned free of damage (Don't worry, we expect light stains from food or drink).
Do we need to do anything with the covers after they have been used?
After we have dressed your chairs we shall speak with your venue and ask the staff to store all hired items ready for collection later that evening or the following day.
We have not yet finalised our numbers so we are not sure on exactly how many chair covers we will need to hire, can we change the amount required once we have completed our booking form?
Yes this is a common situation so we allow for changes to be made to orders up to two weeks before your event. The final balance will be based on the total number of chair covers that you require and changes made to orders within 4 weeks of your big day will not be eligible for a refund.
When will you send our final invoice?
We will generate your final invoice at 28 days before your event, at this point we shall call you to confirm the final numbers and also call your venue to confirm arrangements.
Is VAT applicable to the hire prices?
The Chair Cover Hire Company is not VAT registered.
What method of payments do you accept?
Our preferred payment option is electronic bank transfer and our bank details are listed on your invoice. We also accept cheques made payable to 'The Chair Cover Hire Company' or cash.
I'm not sure about the dimensions of the chairs at our venue?
This is a common problem so if we have not already visited your venue for a previous event we will contact them directly to arrange a visit to establish the size of chair cover required in advance.
Do we need to send our 30% deposit with our booking form?
Will we receive a receipt for our deposit?
Separate receipts will not be issued unless you request one from us; your final invoice will detail what deposits have been paid.
Do you have a showroom for us to view the quality of your chair covers and sashes?
We can either arrange to meet you at your venue or a location of your choice to view our products, please feel free to contact us to arrange an appointment.
How do we know that The Chair Cover Hire Company offer a reliable service?
Through our own personal bad experience using a nationwide franchise company we understand the importance of delivering a professional reliable service and ensuring 100% customer satisfaction no matter how big or small the event.